FAQs

1. Can I return or exchange an item?

You can absolutely return your item to us, within 30 days after receiving it, as long as it’s undamaged, unused, and contained in its original packaging with all tags and labels attached.

2. Can I place an order without creating an account?

Guess checkouts are accepted but you will miss out on savings and promotional offers.

3. What payment method do you accept?

We accept Master Card, Visa, Diners Club, American Express, Apple Pay, Discover, JCB

4. How do I cancel my Order

If your order has not shipped you can easily cancel when logged into your The Mysterious Gamer account. If the order is already on its way you can return it for a refund. When we receive the return order unopened and unused with all labels and tags, we will then issue a full refund. Please read Return Policy for more details.

5.What Countries do you ship to?

We ship Worldwide.